Worry-free Lifetime Warranty.

When it comes to warranty, we don’t think in years, we think in lifetimes. With a worry-free lifetime warranty, you’re covered as long as you own your vinyl windows. Our lifetime warranty offers the following coverage to the original purchaser:

Windows Vinyl Hardware Glass
Vintage Collection LIFETIME LIFETIME LIFETIME
Premium Collection LIFETIME LIFETIME LIFETIME
Prestige Collection LIFETIME LIFETIME LIFETIME
V Series LIFETIME 5 YEARS 5 YEARS
Doors Frame Slab Glass
Dura-Plus / Prestige LIFETIME 5 YEARS 5 YEARS
Patio Doors Frame Hardware Glass
Sliding Patio Doors LIFETIME 1 YEAR 5 YEARS

In addition to our full lifetime parts warranty, ALLSCO also offers you a complete One-Year Factory Workmanship Warranty which covers general workmanship and any components not addressed by our lifetime warranty.

Product Care

With proper care, your purchase can last a lifetime. To clean the vinyl portion of your window or doors, use a mild non-abrasive detergent solution with a damp cloth. Occasionally, there will be a stubborn mark on the vinyl. In such cases, cleaners like VIM or Fantastic are recommended. The glass can be cleaned with any commercial window cleaner, or vinegar and water or ammonia and water. To ensure smooth performance of your windows and doors, spray clear silicone lubricant to all operating hardware annually.

Special Glass Cleaning

The glass can be cleaned with any commercial window cleaner, or vinegar and water or ammonia and water. Under no circumstances should you use a plastic or metal blade or other sharp object on the glass surface. This will result in damage and in some instances will void the warranty of the LowE coating.

Limitations

ALLSCO Window & Doors offers a broad and comprehensive warranty; however, there are certain limitations and conditions. For a complete list of conditions, please refer to our Warranty Brochure. Also note: The warranty information listed above is relative to our current products. For detailed information on your specific product warranty previously purchased, please contact our Warranty/Service Department at service@allsco.com

How to make a claim

To better serve you with your ALLSCO warranty claim, we request that you complete our
Warranty & Service Customer Service Request Form.